Services
Sales
Stalled Deal Diagnosis & Recovery
Identify deals stuck in your pipeline, diagnose why they stalled, and create a recovery playbook.
Performance
By the time a deal is officially considered stalled, it's usually been stalled for a while. The stage hasn't changed, the close date keeps getting pushed, and the rep has a story about why it's still alive. When we look at the stage history data, most of these deals show the same warning signs six to eight weeks before anyone labels them a problem. This engagement identifies them earlier, categorizes why they stalled, and builds a recovery approach matched to each stall type rather than a generic re-engagement sequence.
Stalled deals are expensive in two ways: the obvious way, which is that they don't close, and the less obvious way, which is that they inflate your pipeline and corrupt your forecast. A deal that has been in Negotiation for four months looks identical to a deal that entered Negotiation last week, unless you're looking at stage history. Most pipeline reviews don't look at stage history.
Deals stall for different reasons, and the fix depends on the reason. Some stall because the champion went quiet. Some stall because budget approval takes longer than the rep expected. Some stall because the problem the rep solved for doesn't actually exist. Treating all stalled deals the same way, which is usually a sequence of increasingly desperate follow-ups, doesn't fix any of them.
What we do
We identify every deal that has stalled by analyzing stage duration against your normal velocity benchmarks, then segment stalled deals by stage, rep, deal size, and source to find patterns. We look at what happened in the deals before they stalled: activity patterns, contact engagement, stage regressions, and close date changes that signal trouble.
We also build a recovery playbook for each stall type, so the response matches the diagnosis rather than defaulting to a generic re-engagement sequence.
For context on what this type of analysis typically surfaces, read how stalled deals show up in velocity data before they die.
Deliverable
A stalled deal audit with current open pipeline health scoring, stall pattern analysis, a prioritized recovery list with deal-specific context, and a set of recovery approaches matched to stall type. Plus a framework for identifying stall risk earlier so future interventions happen before deals go cold.
Outcome
Recovered pipeline you would otherwise have written off. A forecast that reflects actual deal health. Earlier intervention on at-risk deals in future quarters. Fendrix recovered $1.2M using this approach and closed $400K of it within 60 days.
How Fendrix Recovered $1.2M in Stalled Pipeline and Closed $400K Within 60 Days — recovered $1.2M in stalled pipeline and closed $400K within 60 days.
Best Fit
If you have deals older than 1.5x your average sales cycle still sitting in your pipeline as active, or if your quarterly forecast consistently shows more pipeline than closes, this engagement will tell you what's real and give you a plan to recover what's recoverable.